| 000 | 00388nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 241016s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a9780821371855 | ||
| 082 |
_a080 _bAMI/A |
||
| 100 | _aAmin,Samia | ||
| 245 | 0 | _aAre You Being Served New Tools for Measuring Service Delivery | |
| 250 | _a1st Edition | ||
| 260 |
_aWashington _bThe World Bank _c2008 |
||
| 300 | _a423p. | ||
| 942 | _cBK | ||
| 999 |
_c47428 _d47428 |
||