TY  - BOOK
AU  - MUKESH CHATURVEDI, ABHINAV CHATURVEDI,
AU  - MUKESH CHATURVEDI, ABHINAV CHATURVEDI,
TI  - CUSTOMER RELATIONSHIP MANAGEMENT AN INDIAN PERPECTIVE
SN  - 9788174464569
U1  - 650 
PY  - 2005///
PB  - EXCEL BOOKS
KW  - MUKESH CHATURVEDI, ABHINAV CHATURVEDI,
ER  -